Oilheat
In Need Of Heating Assistance
Contact the United Way's First Call for Help
Call 800.201.HEAT or Click www.211.virginia.org
All inquiries are kept private and confidential.
DISCOUNTS
Customers are eligible to receive a maximum of 10 cents off per gallon, if the following apply: Senior Citizen (55+), Military (active or retired), Automatic Payment or Pre-Pay Discount (guaranteed advance payment by check or EFT).
BUDGET PAYMENT PLAN
Customers make even monthly payments throughout the year based on their estimated fuel consumption. Participation in the budget plan requires automatic delivery. Customers receive monthly statements detailing any deliveries, as well as their current account balance or account credit.
BUYSMART
Quarles' price protection program allows customers to lock in a guaranteed price per gallon for propane or oilheat during a single heating season. BuySmart protects all deliveries made from October 1 thru May 31. During the plan period, customers pay the regular posted price or the guaranteed price per gallon, whichever is less. As a courtesy to our customers, this program includes automatic delivery and budget plan participation. Discounts may be applied to this program for additional savings.
BUYOIL
This program is for our oilheat customers who want the security of price protection, without enrollment in a budget plan. This program also includes automatic deliveries.
DELIVERY OPTIONS
Automatic:
Customers’ fuel consumption is monitored by Quarles, using our “Degree Day” monitoring system, and Quarles coordinates deliveries as necessary.
Will-Call:
Customers contact Quarles when they determine they need a delivery. Deliveries are made within 5-7 business days.
DEGREE DAY MONITORING
Our “Degree Day” monitoring system compares daily temperatures in your area to your household’s typical rate of fuel consumption. This tells us how much fuel remains in your tank, and when you’ll need another delivery.
RELIABLITY
Quarles owns and operates two local fuel storage facilities, with over 8 million gallons of storage capacity, so our quality fuels are always available.
